Terms & Conditions

1Service Description

BIMMERWORKS.RO provides remote BMW coding and programming services, including but not limited to:

• ▸ Software modifications and feature activations
• ▸ Diagnostic troubleshooting and clearing fault codes
• ▸ Retrofit coding and programming
• ▸ Performance enhancements and customizations
• ▸ Appointment-based technical support

2Customer Equipment Requirements

The customer is solely responsible for providing:

• ▸ Compatible BMW diagnostic interface (wired ENET to OBD cable)
• ▸ Computer running Windows 10/11 with administrative privileges
• ▸ Stable, high-speed internet connection
• ▸ BMW vehicle with functioning OBD port and compatible software version
• ▸ Fully charged vehicle battery or active connection to battery charger/tender
• ▸ Ability to follow technical instructions

3Payment Terms

• ▸ Payment in full is required before any work is performed
• ▸ Accepted payment methods: Credit/Debit Card, PayPal, Revolut
• ▸ All prices are in US Dollars (USD)
• ▸ Prices are subject to change without notice
• ▸ No chargebacks permitted after service delivery
• ▸ Additional services discovered or requested during a session will require separate payment

4Refund Policy

Refunds ARE provided for:

• ✓ Service cannot be completed due to provider's technical issues (pro-rated refund for services not performed)
• ✓ Provider unable to deliver promised service features (partial or full refund at discretion)

Refunds are NOT provided for:

• ✕ Incompatible or missing diagnostic equipment
• ✕ Inadequate internet connection or connection drops
• ✕ Customer's inability to follow technical instructions
• ✕ Vehicle hardware limitations or incompatibilities
• ✕ Cancellations at any time — cancellations made 24+ hours before the original appointment are eligible for rescheduling; cancellations under 24 hours may be eligible for rescheduling at provider's sole discretion
• ✕ Services successfully completed as described
• ✕ Customer changes mind after coding has begun
• ✕ Customer misses scheduled appointment time (an opportunity to reschedule may be offered at provider discretion)

5Service Limitations

• ▸ Customer must provide accurate VIN and vehicle information
• ▸ Services may void vehicle warranty — customer assumes this risk
• ▸ Not all features are available for all models/years
• ▸ Provider is not responsible for pre-existing vehicle issues
• ▸ Right to refuse service if vehicle condition poses safety risks
• ▸ Some modifications may be reversible, others permanent
• ▸ Certain features may require additional hardware installation by the customer

6Liability Disclaimer

SERVICES ARE PROVIDED “AS-IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. IN NO EVENT SHALL BIMMERWORKS.RO BE LIABLE FOR:

• ▸ Any indirect, consequential, incidental, or punitive damages
• ▸ Loss of data, profits, or vehicle functionality
• ▸ Damages exceeding the amount paid for services
• ▸ Issues arising from customer modifications after service
• ▸ Compatibility issues with future vehicle updates

Customer acknowledges that vehicle modifications carry inherent risks and assumes full responsibility for requesting and authorising such modifications.

7Intellectual Property

• ▸ All software tools and coding files remain property of their respective owners
• ▸ No transfer of ownership rights in any software or tools
• ▸ Customer receives a licence to use modifications on their vehicle only
• ▸ Redistribution or resale of coding files is strictly prohibited

8Data Privacy

• ▸ Vehicle diagnostic data may be temporarily accessed during service
• ▸ Customer information is kept confidential and secure
• ▸ No sharing with third parties except as required by law
• ▸ Customer may request deletion of personal data at any time

9Dispute Resolution

• ▸ Disputes shall be resolved through binding arbitration
• ▸ Customer waives right to jury trial and class action lawsuits
• ▸ Each party bears their own legal costs

10Modifications to Terms

• ▸ We reserve the right to update these terms at any time
• ▸ Changes are effective immediately upon posting to the website
• ▸ Continued use of our services constitutes acceptance of new terms
• ▸ Customer is responsible for reviewing terms periodically

11Contact Information

For questions about these terms or our services, please contact: